Contact information
Contact Information
Last updated: 7 September 2026
Lighting Alfresco is an online lighting store operated by Skill Launch Labs Pty Ltd. Customers may contact us with questions about products, orders, delivery, returns, refunds, privacy or complaints using the details below.
Business details
Store name: Lighting Alfresco
Legal operator: Skill Launch Labs Pty Ltd
ABN: 97 687 286 924
Website: https://lightingalfresco.com
Business address: 21 Young St, Parramatta NSW 2150, Australia
Customer support
Email: info@lightingalfresco.com
Phone: +61 2 5701 3024
Hours: Monday to Friday, 9:00 AM–5:00 PM Sydney time (AEST or AEDT, as applicable), excluding New South Wales public holidays
We aim to respond within one business day. Please include your order number when contacting us about an existing order.
Returns
Do not send products to our business address or to the sender's address shown on a parcel unless our support team has expressly authorised that address for your return. Products may be fulfilled by different partners, so approved returns must be sent to the specific return address supplied by our support team.
To request a return, email info@lightingalfresco.com and read our Returns & Refunds Policy.
